What is your return / exchange policy?
We do not offer returns or exchanges but we offer a Money Back Guarantee as a CREDIT if the product was damaged or ineffective. Unfortunately, we do not cover return shipping costs or refund original shipping charges.
How do I organize a return?
Just email us at firstname.lastname@example.org with your name and order number and we'll go from there.
What should I do if I receive the wrong product?
Send us an email at email@example.com and we’ll make sure you get your correct order asap!
What do I do if I receive a damaged product?
We go to extremes to make sure our products get to their new home safe and sound, but sometimes shipping can be tough on packages. Send us an email at firstname.lastname@example.org and we can organize a replacement.